Re: Why are some companies so poor at customer service?

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Posted by Michael Hernke in AR [162.158.187.64] on Tuesday, March 16, 2021 at 17:44:03 :

In Reply to: Why are some companies so poor at customer service? posted by bruce in bc [172.68.189.136] on Monday, March 15, 2021 at 16:54:35 :

I think the black box is selling as fast as they can make them and I imagine the company is just slammed. They are at the high end of stimulus checks but within range. I believe like my off road design magnum box they use most parts from a np241 transfer case low range. Any chance the parts you need can be sourced from a regular parts store? I really had good luck with Rockland Standard Gear for new process tcase parts.

Follow Ups:

I needed a replacement output shaft - that is a custom piece - bruce in bc 20:22:21 03/16/2021

Re: I needed a replacement output shaft - that is a custom piece - Michael Hernke in AR 22:05:30 03/16/2021
- Re: I needed a replacement output shaft - that is a custom piece - bruce in bc 00:21:35 03/17/2021

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