Re: To answer Mark's question


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Posted by Kevin in Ohio [192.182.165.194] on Wednesday, October 21, 2015 at 11:58:16 :

In Reply to: To answer Mark's question posted by Franz [24.149.37.138] on Tuesday, October 20, 2015 at 23:39:27 :

Lots of great info from Franz here.

I bought a Hypertherm 1100 years back. I do a good bit of stainless work so I had to get something and it was a lifetime tool thing for me.

Soon after getting it I kept getting mailers from Hypertherm to upgrade my torch and they would sell it to me at a discount. I thought that was weird but passed as it was still pretty pricey. 5 years later it quit working and took it in to see what was wrong. I'm the only one using it and I do take very good care of my stuff.

Service tech called and said my torch was bad. When going in to pick it up the tech was there and said I haven't seen one of those in years. He said most all died as they had factory wiring issues.

Then it all made sense as to why they wanted me to "buy" a new torch at the start. I thought that was pretty cheesey to do when they obviously were aware of the problem. It's a great machine but I do not feel a buyer should have to pay for a company's bad design. Other than that, no problems.

The main thing is to get something you can easily get consumables for and getting it from a company that will support it. The cheap off brands change at the blink of an eye and then you are left searching for hard to get parts, it at all.

Personally I'd stay away from used. When you find the model you want, shop around. No sales tax can easily offset shipping charges and such.

I bought a Miller Syncrowave 250 TIG from them through a Ebay listing. Free shipping, no tax and there price was $400 lower than local supplier. Whole transaction was way better than expected and everything was perfect.



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