OT Verizon Lunacy, Part 563


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Posted by APB in tropical NY on Wednesday, November 05, 2008 at 22:19:08 :

It is absolutely amazing how one company can get so many things wrong and do it so consistently. I am afflicted with a syndrome that causes me to see grammar, spelling and other silly mistakes in printing. It is a curse, and a cross I must bear.

The latest? On the Verizon website, I am asked, as a retiree, to access the benefits area by inputting my password and date of birth. That should not be a problem, as I know both of them. In most cases, when a computer asks me for my date of birth, the format is "mm-dd-yyyy" (It used to be sufficient to use "yy" before the Y2K boondoggle).

Here is the format (and a format that I have never seen before) in which they want me to input my date of birth:

"mm-dd-ccyy"

"mm" stands for the month. I was born in the month of March. That translates to "03"

"dd" stands for the day. I was born on the eighteenth day. That translates to "18"

"cc" stands for...what?... maybe "century" ??? I was born in the twentieth century. That translates to "20"

"yy" stands for the last two characters of my birth year. I was born in (nineteen) forty-seven. That translates to "47"

For some reason, when I tell them that I was born on "03-18-2047" they deny me access. Can anyone explain why?

Arthur P. Bloom




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