Posted by APB on Wednesday, May 23, 2007 at 18:29:38 :
-----Original Message-----
From: Arthur P. Bloom [mailto:info@M35products.com]
Sent: Tuesday, May 22, 2007 6:39 PM
To: Help Desk
Subject: Site Message: product inquiry
Message Date / Time:5/22/2007 6:39:10 PM
>From name:Arthur P. Bloom
>From e-mail:info@M35products.com
>From Phone:631-749-0100 Ext 3
Message:
I purchased (from your Strasburg PA store) a small (3' by 5') green
utility trailer that is used behind a riding mower.
The SKU is 3599016, and the model number is MH-1370-01. The price was
approximately $100.00 There is no manufacturer's name visble anywhere on
the trailer, and I have discarded all the paperwork that came with it.
Ii have tried to do a search for the product on your website, using the
SKU, the model number, and several search terms, including "wagon"
"trailer" etc, with no results.
I need to purchase a replacement wheel/tire as one of them is defective.
Please contact me with the manufacturer's telephone number and/or
website info, so that I may order a replacement.
Thank you for your help.
(Their answer):
Thank you for visiting the Tractor Supply Company website.
Unfortunately, the Web Help Desk does not have complete product
information. However, the Tractor Supply store nearest you will be able
to assist you with any questions you may have. If the store does not
stock the item, they may be able to special order it for you.
Thanks!
Tractor Supply Team
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