INCOMPETENCY IN BUSINESS, PART 2


[Follow Ups] [Post Followup] [Dodge Power Wagon Forum]


Posted by Jerry in Idaho on Sunday, May 13, 2007 at 00:41:07 :

I ordered some wheels from Stockton Wheel for my '68 W300. The wheels are advertised as Power Wagon II-24 Series, for a vintage 1-ton Dodge truck. Anyone knows a 1-ton truck likely will have larger lug bolts, at least 5/8" diameter. These wheels came to me within a decent time-frame, but with 1/2" holes for the lug bolts. A call to the salesman resulted in "Well, I hope you didn't mount the tires already", to which I said, "No, we tried the wheel first to see if it would fit". He said that was good. At this point I don't see what good this was, because his solution was to send me a couple of drill bits to enlarge and re-chamfer the holes. I received the wheels on May 4th, and still have not received the drill bits, which he first promised would be sent by over night express, then backed away and said 3-day UPS. In any case they still have not arrived, and the wheels are still sitting and waiting. I must say, that in both cases, the products are quite satisfactory, but the service and the willingness to re-cover from screwing up really bad stinks with both of these places.



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